Refund and Returns Policy
Thank you for shopping at Khamaru Electric! We strive to ensure your satisfaction with every purchase. Please read our Refund and Returns Policy carefully to understand your rights and options.
1. Returns Eligibility
- We accept returns within 7 days from the date of delivery.
- Products must be in unused, undamaged condition and in the original packaging with all tags intact.
- To initiate a return, please contact us at with your order details.
2. Non-Returnable Items
- Certain products like batteries, electronics, or items marked as non-returnable at the time of purchase are not eligible for return.
- If the product has been opened or used, it cannot be returned unless defective.
3. Cash on Delivery Refund Process
- For cash on delivery orders, if your return is approved, the refund will be processed in the form of a bank transfer or store credit.
- Refunds will be initiated within 7-10 business days after receiving the returned product.
- If you prefer a store credit, it can be used for future purchases.
4. Defective or Damaged Items
- If you receive a defective or damaged item, we will arrange for a free return and a full refund or replacement based on your preference.
- Please notify us within 48 hours of receiving a damaged or defective product for a swift resolution.
5. How to Return an Item
- To return an item, please contact our customer support team at [+91 8100952846] to receive a return authorization.
- The return shipping costs will be covered by Khamaru Electric only for defective or damaged products.
- For all other returns, the customer will bear the return shipping cost.
6. Exchange Policy
- We do not offer exchanges at this time. If you need a different product, please return the original item and place a new order.
7. Cancellation Policy
- You may cancel your order before shipment. Once the order is shipped, cancellation is no longer possible.
8. Contact Information
If you have any questions regarding our Refund and Returns Policy, please reach out to our customer service team:
- Email: [jewelrymaster99@gmail.com]
- Phone: [+91 8100952846]
Thank you for shopping with us at Khamaru Electric!
