Delivery Policy

At Khamaru Electric, we aim to deliver your orders quickly and efficiently. Our delivery policy outlines the process, timelines, and other important details about how we handle deliveries for cash on delivery (COD) orders. Please read through to ensure you understand how we handle your purchases.

1. Delivery Areas

• We offer nationwide delivery across [insert country name]. Our service covers all major cities, towns, and remote areas.
• Please ensure that the shipping address provided is accurate and complete to avoid any delays or issues during the delivery process.

2. Delivery Charges

• Delivery charges are calculated based on the delivery location and the weight of the items in your order.
• Delivery charges will be displayed at the checkout before you finalize your order.
• Free delivery may be available for orders over a certain amount, which will be clearly mentioned during checkout.

3. Delivery Timeframe

• Standard delivery time is between 3-7 business days from the date of order placement, depending on your location.
• Orders placed before [time, e.g., 12 PM] will be processed the same day, while those placed after will be processed the next business day.
• Delivery times may vary during peak seasons, such as holidays or sales periods.

4. Cash on Delivery (COD)

• Cash on Delivery is available for orders placed on our website. You will need to pay the full order amount in cash at the time of delivery.
• Please keep the exact amount ready to ensure a smooth transaction.
• In case the order is refused or undelivered, the COD transaction will be canceled, and the product will be returned to our warehouse.

5. Order Tracking

• Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this number to track the status of your delivery.
• For any questions related to the delivery status, you can contact our customer support team at [insert contact details].

6. Delivery Process

• Our delivery team will contact you prior to delivery to confirm your availability.
• Delivery will be made during working hours (e.g., 9 AM – 6 PM), Monday to Saturday.
• If you are unavailable during the scheduled delivery time, you can reschedule the delivery by contacting our customer support team.

7. Failed Delivery

• If the delivery is unsuccessful due to reasons such as unavailability at the provided address or incorrect address details, we will attempt re-delivery after contacting you.
• In case of repeated failures, the order may be canceled, and you will be refunded via store credit or bank transfer (as applicable).

8. Delivery to P.O. Boxes

• We do not deliver to P.O. Boxes. Please provide a valid residential or commercial address for successful delivery.

9. Packaging and Handling

• All products are carefully packaged to ensure safe delivery. If you receive a damaged package, please take pictures and contact us immediately for a replacement or refund.

10. Customer Responsibility

• It is the customer’s responsibility to provide an accurate shipping address and remain available to receive the order.
• Any delays or issues due to incorrect or incomplete address information will not be the responsibility of Khamaru Electric.

11. Contact Us

For any questions or issues regarding delivery, please contact our customer support team:

• Email: [jewelrymaster99@gmail.com]
• Phone: [+91 8100952846]
• Address: [Mohistikari,haripal,hoghly – 712223]

We are committed to ensuring that your shopping experience with Khamaru Electric is as smooth and convenient as possible. Thank you for choosing us!